Can you hear me OK? http://www.careofcreation.net/wwwhealthstreamcomhcahlc-ddc9.pdf healthstream.com/hlc/login  The uncomfortable reality is that political egos from the mayor to the police commissioner to the chiefs, probably right down to some local precinct captains, have changed what was at one time quality-driven policing to quantity-driven policing. Politicians and the memory-deficient public can also take a good portion of the blame.